Read our juliathuntermd.com Policies.
1. Shipping Policy
2. Return Policy
We are not responsible for lost or stolen packages. Signatures are required upon delivery to receive packages.
Standard Ground Delivery, Continental United States
For all Standard Ground shipping (in-stock items) – please allow 5-10 business days from the date the package was shipped. Your package will take 24-36 business hours to process and ship.
Shipping to APO/FPO and PO Box addresses.
All APO/FPO packages will be shipped via United States Postal Service. Expedited shipping is not available for these deliveries. Please allow for additional transit time (usually 4-8 weeks).
*Standard delivery is unavailable to Hawaii.
Next Day Shipping
Orders (of in-stock product) placed Monday-Friday, will take 24-36 business hours to process and ship. Your package will arrive in the next business day, from the date your package was shipped.
Second Day Shipping
Orders (of in-stock product) placed Monday-Friday, will take 24-36 business hours to process and ship. Your package will arrive in two business days from the date your package was shipped.
*We do not ship or deliver on Saturday or Sunday.
*Express delivery to Alaska, Hawaii, or an APO/Military address may require additional funds.
We try to utilize the most economical carriers for overseas shipping.
* We are not responsible for VAT, Duty or Customs Charges. If applicable and charged by Customs to the designated carrier, they must be in-turn paid by the customer.
Skin Therapy by Julia T. Hunter M.D., Skin Fitness Plus and all Supplements, and Skin Physiology product lines are non-returnable.
If the product has been damaged in shipping and completely unusable, please contact our company for authorization prior to return at email@example.com. Damaged goods are accepted within 21 days of invoice generated date with invoice and photo of the damage included and be returned by mail or your preferred carrier for exchange only.
• Juliathuntermd.com reserves the right to allow returns and limit the number of returns.
• Products returned without a return authorization from the company will not be allowed or exchanged.
• We are only able to issue an exchange on product received at our fulfillment center.
The statements provided on this website have not been evaluated by the Food and Drug Administration. Wholistic Dermatology and Skin Physiology products, Skin Fitness Plus supplements and all supplement products have not been evaluated by the Food and Drug Administration, therefore are not intended to diagnose, treat or prevent any diseases.
(Effective Date: May 21, 2018)
A Promise of Privacy
We are committed to protecting your privacy and take all reasonable steps to protect the personal information supplied to us by utilizing generally accepted security measures that protect against the loss, misuse and alteration of data supplied to our online and brick and mortar facilities.
- Information that we collect about you.
- Cookies and other tracking technology that we use.
- What we do with the information that we collect.
- With whom we share the information we collect.
- Our opt-out policy.
- Our policy on correcting and updating Personal Information, making a complaint about our handling of your Personal Information, and deactivation of your account.
- UK & EU Residents
PLEASE NOTE THAT WE DO NOT COLLECT ANY CREDIT CARD INFORMATION ON OUR SITE.
INFORMATION THAT WE COLLECT ABOUT YOU
Information Provided by You Upon Registration
When you register for an account on a Site, we may collect the following information that allows us to identify you (“Personal Information“):
- E-mail address
- Zip/Postal Code
- Home Phone
- Mobile Phone
- Billing address
- User Name
Information Provided When You Contact Us
We may collect Personal Information that you voluntarily provide to us when you contact us with a question or comment about our products and services. We generally collect one or more of the following types of Personal Information when you contact us with a question or comment or request information from us about our products and services:
- E-mail address
- Phone Number
- Purchase Order
Juliathuntermd.com is a general audience site and is not directed to children under the age of 13. In accordance with COPPA, we will not knowingly collect or maintain personal information from or about anyone under 13 years of age. All children under 18 years of age must receive parental consent as per the strict regulations outlined by COPPA. Juliathuntermd.com strives to comply and shall maintain its best efforts towards compliance with privacy laws and adhere to the highest industry standards on privacy.
If you have received unwanted, unsolicited emails sent via our system or purporting to be sent via this system, please forward a copy of said email with your comments to firstname.lastname@example.org for review. We reserve the right to modify this policy to better address changes in the law or changes in generally accepted security and privacy standards.